Welcome to Chadstone
The Fashion Capital, the largest and most fashionable shopping destination in the southern hemisphere.
Chadstone is home to 530 stores including the most significant collection of luxury brands under one roof boasting Australia’s first dedicated luxury precinct. Discover Burberry, Chanel, Coach, Emporio Armani, Gucci, Hugo Boss, Jimmy Choo, Louis Vuitton, Miu Miu, Omega, Prada, Ralph Lauren, Salvatore Ferragamo and Tiffany & Co. These international brands rub shoulders with prominent Australian designers to deliver the country’s most impressive fashion offer.
The Fashion Capital also brings you the latest in food and lifestyle options, with a dedicated precinct offering everything from gourmet providores to fresh food specialists, homewares and gift stores as well as a range of cafes and restaurants.
Plus you can be pampered at one of our many day spas or beauty salons, or be entertained at the 16 Cinema Hoyts Megaplex or AMF Bowling alley.
In fact there’s so much to experience, you may find that one day at Chadstone is just not enough.
Free Fashion Shuttle for Tourists
Join the fashion elite and hop on the FREE shuttle service to The Fashion Capital.
Departing from Melbourne’s City Centre, the shuttle will zoom you to Chadstone and have you shopping in just 30 minutes.
Plus, on board you’ll be treated like a star and receive a fabulous passport of special offers from over 200 stores.
| Timetable | Departs CBD | Depart Chadstone |
|---|---|---|
| Monday | 10am | 3pm |
| Tuesday | 10am | 3pm |
| Wednesday | 10am & 11am | 3pm & 4.30pm |
| Thursday | 10am & 11am | 3pm & 4.30pm |
| Friday | 10am & 11am | 3pm & 4.30pm |
| Saturday | 10am & 11am | 3pm & 4.30pm |
| Sunday | 10am | 3pm |
CBD pick up location:
Cnr Flinders & Russell Streets (Outside Federation Square)
For enquiries call: 1300 668 467
Return cost: FREE
The Free Fashion Shuttle is only available to tourists who reside 50km outside of Melbourne
Visitor Passport Savings
If you are a country*, interstate or overseas visitor to Melbourne, you're entitled to discounts of up to 30% from over 200 of our favourite stores.
Collect your free Visitor Passport from one of the Customer Service Desks and have it stamped for endorsement. Make sure you bring some ID, like a drivers licence or passport, confirming your visitor status.
Chadstone is 12 minutes from Melbourne CBD on Citylink and approximately 35 minutes by taxi from Melbourne Airport.
*To qualify as a country visitor you must reside 50km from Chadstone.
Centre Services
Customer Service Desks
Customer Service Desks are located on the ground level nearby Sass & Bide, and Ozmosis. On the lower level, the Customer Service Desk can be found outside Bevilles.
Our friendly staff will assist you with a range of services including lost and found property, store information and directories.
Banks & ATMs
Banks & ATMs are located throughout Chadstone. Use our Store Finder for bank listings and contact details.
RACV
the RACV shop is located in the Banking Precinct on the external of the centre Exit the centre near Seed or Simon Johnson to access this precinct. For enquiries, please phone 9569 8788
Medicare
Click here to view the Medicare office and contact details on our map.
Australia Post
Click here to view the Australia Post store and contact details on our map.
Stroller & Wheelchair Hire
Strollers & Wheelchairs are available for hire from the Customer Service Desks free of charge, with approved identification. Single and double strollers are available, as are both Manual and Motorised wheelchairs. Bookings are recommended as numbers are limited. Please phone the Customer Service Desk on 9567 1023.
Baby Change Rooms
Baby Change Rooms are well equipped with changing tables, bottle warming facilities, microwaves and toilets for your convenience.
Toilets
Toilets are located throughout the centre for your convenience, including facilities for people with disabilities and baby changing rooms.
