Tourist Information

SHOPPING & DINING

Chadstone – The Fashion Capital is home to 530 stores including the largest collection of luxury brands under one roof with Australia’s first dedicated luxury precinct. You’ll discover Burberry, Chanel, Coach, Gucci, Hugo Boss, Jimmy Choo, Louis Vuitton, Miu Miu, Omega, Prada, Ralph Lauren and Tiffany & Co.

These international luxury brands rub shoulders with the nation’s best to deliver Australia’s most impressive fashion offer.

Globetrot around a world where the latest fashion and gourmet food collide. Chadstone’s Food Precinct offers everything from gourmet providores to fresh food, and alfresco dining in divine restaurants and cafes.

Plus be pampered at our day spas or beauty salons, and let us entertain you at 16 Cinema Hoyts Megaplex and AMF Bowling.


Free Fashion Shuttle for Tourists

Join the fashion elite and hop on the FREE shuttle service to The Fashion Capital.

Departing from Melbourne’s City Centre, the shuttle will zoom you to Chadstone and have you shopping in just 30 minutes.

Plus, on board you’ll be treated like a star and receive a fabulous passport of special offers from over 200 stores.

Timetable Departs CBD Depart Chadstone
Monday 10am 3pm
Tuesday 10am 3pm
Wednesday 10am 3pm
Thursday 10am & 11am 3pm & 4.30pm
Friday 10am & 11am 3pm & 4.30pm
Saturday 10am & 11am 3pm & 4.30pm
Sunday 10am 3pm

CBD pick up location:
Cnr Flinders & Russell Streets (Outside Federation Square)

For enquiries call: 1300 668 467

Return cost: FREE

The Free Fashion Shuttle is only available to tourists who reside 50km outside of Melbourne


Visitor Passport Savings

If you are a country*, interstate or overseas visitor to Melbourne, you're entitled to discounts of up to 30% from over 200 of our favourite stores.

Collect your free Visitor Passport from one of the Customer Service Desks and have it stamped for endorsement. Make sure you bring some ID, like a drivers licence or passport, confirming your visitor status.

Chadstone is 12 minutes from Melbourne CBD on Citylink and approximately 35 minutes by taxi from Melbourne Airport.

*To qualify as a country visitor you must reside 50km from Chadstone.


Centre Services

Customer Service Desks

Customer Service Desks are located on the ground level nearby Sass & Bide, and Ozmosis. On the lower level, the Customer Service Desk can be found outside Bevilles.

Our friendly staff will assist you with a range of services including lost and found property, store information and directories.

Banks & ATMs

Banks & ATMs are located throughout Chadstone. Use our Store Finder for bank listings and contact details.

RACV

the RACV shop is located in the Banking Precinct on the external of the centre Exit the centre near Seed or Simon Johnson to access this precinct. For enquiries, please phone 9569 8788

Medicare

Click here to view the Medicare office and contact details on our map.

Australia Post

Click here to view the Australia Post store and contact details on our map.

Stroller & Wheelchair Hire

Strollers & Wheelchairs are available for hire from the Customer Service Desks free of charge, with approved identification. Single and double strollers are available, as are both Manual and Motorised wheelchairs. Bookings are recommended as numbers are limited. Please phone the Customer Service Desk on 9567 1023.

Baby Change Rooms

Baby Change Rooms are well equipped with changing tables, bottle warming facilities, microwaves and toilets for your convenience.

Toilets

Toilets are located throughout the centre for your convenience, including facilities for people with disabilities and baby changing rooms.

Foreign Exchange

Foreign exchange is available throughout the centre at Flight Centre, Travelex and Australia Post.


Accommodation Recommendations

CBD Hotels

Crown Towers
8 Whiteman Street
Southbank, VIC Australia 3006
Ph. 613 9292 8888
Visit the website

Hilton South Wharf
2 Convention Centre Place
South Wharf, VIC Australia 3006
Ph. 613 9027 2000
Visit the website

Sofitel Melbourne
25 Collins Street
Melbourne, VIC Australia 3000
Ph. 613 9653 0000
Visit the website

Sebel Albert Park
65 Queens Road
Melbourne, VIC Australia 3004
Ph. 613 9529 4300
Visit the website

Surrounding Hotels

Novotel Glen Waverley
285 Springvale Road
Glen Waverley, VIC Australia 3150
Ph. 613 8561 2345
Visit the website

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